An objective of the company is to develop, maintain and continuously improve an ISO 9001:2008 QMS. This is viewed as a fundamental tool in the overall business development plan. Recognising that the development of the quality system is a company-wide responsibility, all employees are empowered with participation in this process.
Vision
To exceed all interested parties’ expectations through commitment, teamwork and achieving the strategic business plan.
(Interested parties: customers, employees (including apprentices), suppliers, investors, legislation, local community, and environment)
How we aim to deliver the ‘vision’
Leadership and constancy of purpose
External and internal customer focus
Management by processes, facts and data
Employee development, security and involvement
Continuous learning, innovation and improvement at all levels
Partnership development with customers and suppliers
Social responsibility
Adding value
What is important to us and our expectations?
Commitment
Teamwork
Communication
Passion, Pride, Persistence and Pace
Ethics
All personnel within the company are made aware of this QMS Policy and educated to understand the need for its objectives to be achieved.
